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Jean-Paul Fortin

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Returns

Return Policy


Online purchases:                                               

You have 30 days to return your merchandise, including clearance items.

We will happily refund to the original method of payment all unworn merchandise, in new condition, in its original box and with a valid receipt.

1. In-store returns: FREE!

2. Returns by mail: $5 FLAT FEE

- To return merchandise, securely pack all items to be returned using the original packaging to protect shoe boxes from labels and tape.

- Affix the Canada Post label on the parcel, covering up any previous delivery address and barcode. 

- Take the package to your nearest post office for delivery. No postage necessary.

 

NOTE: Shipping fees are not reimbursed for returns, and the $5 flat fee for returns sent by mail will be deducted from the amount to be reimbursed.

 

In-store purchases:

We will happily refund to the original method of payment all unworn merchandise, in new condition, in its original packaging and with a valid receipt at the location of your choice.

Regular-priced merchandise : within 15 days of purchase

Sale and discounted merchandise : within 7 days of purchase